Last updated: [17th April 2025]

Welcome to The Marketing Sanctuary FZCO. We are committed to protecting and respecting your privacy in compliance with applicable laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the EU General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website and services.

1.

Who We Are

The Marketing Sanctuary FZCO

Dubai Silicon Oasis, IFZA Business Park

Dubai, United Arab Emirates

Email: info@themarketingsanctuary.com

Website: https://themarketingsanctuary.com

2.

What Data We Collect

We collect personal and non-personal data that you voluntarily provide or that is automatically collected when you use our services. This may include:

• Personal Identification Data: Name, email address, phone number, company name, job title.

• Technical Data: IP address, browser type, operating system, referring URLs, time zone, and device identifiers.

• Usage Data: Pages visited, time spent, click patterns, session duration.

• Marketing and Communication Data: Preferences in receiving marketing content and your communication preferences.

3.

How We Collect Your Data

We may collect your data through:

• Contact forms on our website

• Newsletter sign-ups

• Lead generation tools (LinkedIn, CRM, chatbots)

• Cookies and tracking technologies

• Direct communication (emails, phone calls, or online meetings)

4.

Why We Collect Your Data

We use your data to:

• Respond to inquiries and provide services

• Improve our website and user experience

• Send marketing updates (only with your consent)

• Perform internal analytics and reporting

• Fulfill legal and regulatory obligations

5.

Legal Basis for Processing (Under GDPR)

We process your data based on:

• Consent – where you have given clear permission

• Contractual necessity – to provide the services you request

• Legal obligation – to comply with applicable laws

• Legitimate interest – to improve services and prevent fraud

6.

Cookies and Tracking

We use cookies to:

• Understand how users interact with our site

• Provide a more personalized browsing experience

• Measure the performance of our content and campaigns

You can manage your cookie preferences via your browser settings or through our cookie consent banner.

7.

Data Sharing and Disclosure

We do not sell or rent your data. We may share it with trusted partners only where necessary, such as:

• CRM and email marketing platforms

• Web hosting and analytics providers

• Legal and compliance advisors

All third-party providers are bound by confidentiality agreements and data processing terms.

8.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purpose it was collected for

• Comply with legal, accounting, or reporting requirements

Typically, data is retained for a period of 24 months, unless otherwise legally required.

9.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time

• Object to or restrict processing

• Request a copy of your data (data portability)

To exercise these rights, contact us at: privacy@themarketingsanctuary.com

10.

International Data Transfers

As a company operating internationally, your data may be transferred to and processed outside your country of residence, including jurisdictions that may not offer the same level of data protection. In such cases, we ensure adequate safeguards, such as standard contractual clauses (SCCs), are in place.

11.

Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that data from a minor has been collected, we will take steps to delete it immediately.

12.

Security of Your Data

We implement technical and organizational measures to protect your data, including:

• HTTPS encryption

• Access controls and authentication

• Regular security audits

• Secure storage and backup systems

13.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page and, where appropriate, notified to you by email.

Last updated on: [Insert Date]

14.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: privacy@themarketingsanctuary.com

Phone: [Insert Contact Number]

Postal Address: The Marketing Sanctuary FZCO, Dubai Silicon Oasis, UAE